Sometimes things will be damaged during the way. If this happens, we hope that you will be protected. If you want to replace it, we can send you new, if it is due to the quality of accessories, we can send your part. Thank you very much for your coming our store, wish you have a good shopping.This item is in the category "Musical Instruments & Gear\Guitars & Basses\Electric Guitars". The seller is "meet-guitar" and is located in this country: US. This item can be shipped to United States.