Key materials are imported from overseas. Our sales team and customer service team are selected employees. They all qualified in English communication skills.
All team leaders have oversea experience, who familiar with oversea lifestyles and communications. For effectively communication purpose, social medias such as F, T, I, P and WhatsApp will come soon. Therefore, we are able to supply quality products not limited OEM processes, personal guitar design and custom with affordable price. That is all matters for we are here. Welcome to get in touch.Processing time to build your Guitar & issue a tracking # may take from 5-20 work days (Weekends & Holidays excluded). Guitar is securely packed in a foam case for protection. We cannot expedite or modify these time frames. We can physically guarantee that every order will arrive as expected. This is not our intention. We are not trying to stick anyone with bad merchandise. We use Top Quality Supply Makers & expect nothing less than your satisfaction from their products however, the following considerations apply.
Any Request to Modify this Design Template must be Confirmed before ordering. Requests made after the item is ordered may not be honored at our discretion.
Custom requests require clear, fully detailed images & descriptions as example to provide the best match possible. So, unless otherwise agreed upon custom modified guitars are provided on an AS IS, Best Match only basis. Hand crafted items may have minor factory blemishes, differences or natural characteristics in the finish or other areas of the guitar. As with many new guitars setup is subject to your ear and playing level. We do not guarantee setup features.
You may want to adjust, modify or upgrade the setup of this guitar. You may be happy with it as delivered or you may choose to have it modified.
If their item is not delivered or arrives: Late, Damaged, Defective, or Different than expected based on Size, Color, Style, or actual Type of Item. Upon verification buyers have the following recourse provisions available.
We have not had a guitar just not be delivered to date, but items verified as never being delivered are fully refundable. We reserve the right to update and revise our listings with new images, item specifics and or new items altogether as necessary at our discretion without notice. Revisions reflect the item going forward as per the day of the revision and may not be used to make unreasonable complaints about previous or undelivered orders.
Once you order, it takes up to 24 hours for us to confirm the order with our supply maker. Well inform you when the order is confirmed, and you have 24 hours from that communication to cancel the order without any restock penalty.
So it is not wise to cancel orders past this point. (1) Minor Variances in the paint, or finish of the guitar such as being slightly lighter or darker than expected. (2) Broken or Missing Aspects that can be easily repaired or replaced such as Knobs, Strings, Covers, Hardware. (4) Minor Blemishes not in the design of the guitar such as light or vague nicks & scratches that do not significantly compromise the appearance or performance of the guitar.
Please rate us a five star feedback. We have a long track record of Excellent Customer Service. It is clear that we aim to please our buyers & friends. The item "Factory Custom Handmade Electric Bass Guitar Metal Black 5 Strings Active Pickup" is in sale since Monday, February 22, 2021.This item is in the category "Musical Instruments & Gear\Guitars & Basses\Bass Guitars". The seller is "t24-polaris" and is located in Guangzhou. This item can be shipped to United States, all countries in Europe, Canada, Mexico, Japan, Brazil, Australia.