We will respond to you within 24 hours and work with you until you are satisfied. As our products are produced in batches, there may be small differences between the items received by buyers and the pictures.Due to the light, there may be color difference between the picture and the real object, all subject to the actual object. Head stocks are not pictured per our policy. Custom Headstocks are available upon request from our factory Custom Shop. All customized products are non-returnable. Affected by the epidemic, the time may be delayed. We use Carton Packaging for all of our orders. If you have a problem, or are not happy with our guitar, please let us know immediately when you receive it.
We will tell you how to make these adjustments. What if there is a problem with my order? If there is a problem with your order, please inform us as soon as possible, and our staff will solve it for you. Our responsibility is to provide the best service for our customers.
What if I receive a defective product? Please return it within 3 days after you received it, in the original or approved packaging. Please check the order and open the return case will be fine.
The product should be packed in the original product box with the UPC codes intact. When repacking the product box, avoid using duct tape or other adhesives that can leave a residue.
Sometimes things get damaged en route, and if that happens, we want you to be covered. Thank you very much for your coming. I wish you a good shopping.This item is in the category "Musical Instruments & Gear\Guitars & Basses\Electric Guitars". The seller is "soundguitars" and is located in this country: CN.