If you need more help, please let us know and we will try our best to solve it for you and give you a pleasant shopping experience. If you like one of our products, we will provide you with a detailed answer. Please be assured that we can provide you with high-quality guitars at reasonable prices. CUSTOMIZED CENTER If the headstock no showed it, as we can according to your request to do custom headstock, If you need do Custom order, you can send message to me, we can talk about the order details tegother ABOUT THE PICTURES The pictures was taken by factory workers, when we take the pictures, there are some practical applications making the photo different from what you get are the same time, as we make more guitars at same time, every guitar can't ensure 100% same the listing showed, pictures showed guitar just one of them, so if you want actual pictures we send to you, you can message to me.
If there is no special instructions, the order only includes guitar, and the hardcase is only a prop for shooting. If you have any questions or dissatisfaction with our guitars, please notify us as soon as you receive them. We will do our best to make you satisfied. If there's a problem with your order, the first thing to do is message your Sales Engineer. He or she will take care of you, no matter what.
The only policy we have is we'll do whatever it takes to fix the problem and make you happy. What if I receive a defective product?
The product should be packed in the original product box with the UPC codes intact. When repacking the product box, avoid using duct tape or other adhesives that can leave a residue. Sometimes things get damaged en route, and if that happens, we want you to be covered.
We are happy to listen to your opinions and actively correct them.